At Star Home Appliances, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services and visit our website. By using our services and website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you request services, we may collect your name, address, phone number, email address, and payment information.
Usage Data: We collect non-personal information about how you use our website, such as your IP address, browser type, operating system, and browsing behavior on our site.
Cookies: We use cookies to enhance your experience on our website. These small files are stored on your device to help us track your activity and preferences.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide services: We use your contact details and appliance information to schedule and complete service requests.
To improve our services: We analyze usage data to enhance user experience and improve website functionality.
To communicate with you: We may use your email or phone number to confirm appointments, send reminders, or provide service updates.
Marketing communications: With your consent, we may send you promotional emails, special offers, or updates about new services.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who help us fulfill services (e.g., payment processors, delivery services).
Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.
Business Transfers: If our business is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
Types of cookies we use:
Essential Cookies: Required for website functionality.
Performance Cookies: Help us analyze website traffic and improve performance.
Functional Cookies: Enable enhanced functionality and personalization.
Advertising Cookies: Used for targeting and advertising purposes.
By using our website, you agree to the use of cookies. If you do not wish to accept cookies, you can disable them through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights and Choices
You have the right to:
Access: Request access to your personal data that we have collected.
Correction: Request correction of any inaccurate or incomplete personal data.
Deletion: Request the deletion of your personal data (where applicable).
Opt-out of marketing communications: You can opt out of receiving marketing emails by following the unsubscribe link in our emails.
To exercise these rights, please contact us at [yourmail@example.com].
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Changes to This Privacy Policy
Star Home Appliances reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or how your personal information is handled, please contact us at:
Email: info@star-homeappliances.in
Phone: +9184780 50622
Address: Bus Stop, Bakra, Birati, Kolkata, West Bengal 700051
This Privacy Policy is effective as of 14/05/2025.