Welcome to Star Home Appliances! Please take a moment to review the following terms and conditions for using our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
1. Services Provided
Star Home Appliances offers repair, maintenance, and servicing of various home appliances including air conditioners, refrigerators, washing machines, microwaves, geysers, coolers, induction cooktops, and more. All services are subject to availability, and the company reserves the right to modify or discontinue services without prior notice.
2. Service Charges and Payments
Service charges vary depending on the type of appliance, repair, and parts required.
All prices are listed on the website or will be communicated to you during the service booking.
Payments are due upon completion of the service and can be made through available payment methods (credit/debit cards, cash, online transfers, etc.).
Star Home Appliances reserves the right to adjust service charges at any time without prior notice.
3. Service Warranty
We provide a warranty on repair services for a specified period (usually 30-90 days) based on the type of service and appliance.
The warranty covers defects in parts and labor but does not cover damages caused by misuse, natural disasters, or third-party repairs.
Warranty terms will be explained during the service appointment.
4. User Responsibilities
Accurate Information: You agree to provide accurate information when requesting services, including appliance details and any known issues.
Access to Property: You must ensure that our technicians have proper access to the appliance and the area around it. Any hindrance that may delay service could incur additional charges.
Payment: You are responsible for paying for all services rendered and ensuring that the payment is completed as per the agreed terms.
5. Limitations of Liability
Star Home Appliances will not be held liable for any indirect, incidental, or consequential damages arising from appliance failure, service delays, or misuse of the appliance after repair.
Our liability is limited to the cost of repair services provided. We do not guarantee that the appliance will not experience further issues after repair.
6. Privacy Policy
We value your privacy and take necessary steps to protect your personal information. Please refer to our Privacy Policy for more details on how we collect, store, and use your data.
7. Cancellation and Refund Policy
Service Cancellation: You can cancel the service appointment at any time before the technician’s arrival. A cancellation fee may apply if the technician has already been dispatched.
Refund Policy: Refunds will be issued for payments made in advance only if the service is canceled by us or if we cannot complete the service due to unforeseen circumstances.
8. Brand Images and Trademarks
As part of our service offerings, Star Home Appliances may use images, logos, and trademarks from various appliance brands that we repair. These brand names and images are the property of their respective owners.
We use these images for illustrative purposes only, to showcase the brands we service. Our use of these images does not imply any official partnership or endorsement with these brands unless explicitly stated.
9. Intellectual Property
All content, logos, trademarks, and materials on this website are the property of Star Home Appliances and are protected by copyright laws. You may not copy, reproduce, or distribute any of this content without express permission.
10. Changes to Terms
Star Home Appliances reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the revised terms will become effective immediately upon posting. It is your responsibility to review these terms periodically.
11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of [Your Country/Region], and any disputes shall be resolved in the courts of [Your City/Region].
12. Contact Us
For any questions regarding these terms and conditions, please contact us at:
Email: info@star-homeappliances.in
Phone: +91 84780 50622